IT BUSINESS ANALYST
Contract type:
Full-time/Permanent contract
Location:
Bangkok
Job description
As an IT Business Analyst, you will be responsible for bridging the gap between business needs and IT solutions within the organization. You will work closely with stakeholders from various departments to understand business processes, gather requirements, and translate them into actionable plans and deliverables for IT projects. Your role will involve analyzing business processes, identifying opportunities for improvement, and collaborating with cross-functional teams to design and implement technology solutions that meet business objectives.
Key Responsibilities
Requirement Gathering: Collaborate with stakeholders to elicit, analyze, and document business requirements,
including functional and non-functional specifications, user stories, and use cases.
Process Analysis: Analyze existing business processes to identify inefficiencies, gaps, and opportunities for improvement, and recommend innovative solutions to address business challenges.
Solution Design: Translate business requirements into technical specifications, solution designs, and system workflows, ensuring alignment with business goals and objectives.
Stakeholder Management: Facilitate communication between business users and technical teams to ensure mutual understanding and alignment of project requirements, priorities, and timelines.
Testing and Quality Assurance: Conduct testing to validate that IT solutions meet business requirements and quality standards, including functional testing, user acceptance testing, and regression testing.
Project Management Support: Assist project managers in planning, scheduling, and tracking project activities and milestones, and provide regular updates on project status, risks, and issues.
Training and Support: Provide training and support to end-users during the implementation and rollout of new IT systems, ensuring smooth transition and adoption of technology solutions.
Qualifications
Bachelor’s degree in IT-related field or business administration with at least 3 years of working experience.
Self-motivated, fast learning, good interpersonal skills, and the ability to build solid relationships easily in cross-functional working environments.
Excellent analytical and problem-solving skills, with the ability to analyze complex business requirements and recommend practical solutions to address business challenges.
Strong communication and interpersonal skills, with the ability to effectively convey technical concepts to non-technical stakeholders and build consensus among diverse groups.
Proficiency in business analysis tools and techniques, including requirements elicitation, process modeling, and solution evaluation.
Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines while maintaining attention to detail and quality.
Fluent in Thai and English.
Thai nationality